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Holiday in Ischgl

our conditions
+43 (0)5444 5360

Our conditions

Eggerstüberl in Ischgl

Short break supplement:

For a short stay we charge a supplement of €10 per person

Ski passes:

You can purchase your ski pass conveniently and easily at the reception desk against cash payment. (Same prices as the cable cars)

Child discount:

Child discount on request - info@eggerstueberl.com

Deposit:

For a firm booking we ask for a deposit of 40% of the total agreed price within ten days. To avoid possible charges for international transfers, please always indicate the Swift Code and IBAN.

Deposits are no longer refundable, but credited towards your next stay with us!

Bank details:

Rinner Frank . Hotel Garni Eggerstüberl
Volksbank Tirol . IBAN: AT23 4239 0005 2000 0900 . BIC: VBOEATWWINN

Payments:

The hotel bill can be paid by cash, EC card or credit card.

Arrival and departure:

Check-in: from 3 p.m., check-out: by 11 a.m.
In the event of early departure or late arrival, the room rate will be charged for the respective booked days. (No deductions)

Please notify us by phone if your arrival should be delayed and you will only be arriving after 6 p.m.

Cancellations:

Are only valid in writing.

  • Free of charge up to 30 days before arrival,
  • We charge 70% of the total agreed price up to 1 week before arrival,
  • 90% of the total agreed price in the last week preceding the date of arrival.

Should less than the booked number of people arrive, the full room rate will be charged.

Information on COVID-19:

Amended CANCELLATION CONDITIONS for summer 2021
Due to the still uncertain booking situation we have changed the cancellation conditions for this summer! You do not need to pay a deposit and can cancel free of charge up to 48 hours before arrival – after the 48 hours you will be charged the total amount.

Furthermore, we ask you to arrive with a negative COVID test result, which is not more than 24 hours old, or to bring vaccination confirmation with you and to then present it, as well as to completely fill out the pre-registration we emailed to you with the reservation confirmation!

The provided safety guidelines are to be observed throughout the hotel.

Parking:

We provide all our guests with garage spaces right next to the hotel (€5 / day and car), these do not need to be reserved.

Travel insurance:

We recommend that you take out travel cancellation insurance with Europäische Reiseversicherung. You can find more detailed information at: www.europäische.at

The General Terms and Conditions
for the Hotel Industry 2006 (AGBH 2006) apply www.hotelverband.at

Jurisdiction Landeck/Tyrol – subject to misprints and changes.

Our safety concept

It goes without saying that we do everything we can for the safety of our guests and staff. Nevertheless, it is also important to us that our practised hospitality and cordiality are not forgotten. Look forward to a safe and good time thanks to our exposed location.

Personal responsibility and common sense are also required with the variety of measures that we implement with full responsibility. The required minimum distance of at least 1 m can be maintained everywhere and we will be happy to provide you with detailed information here about the measures in the individual areas.

They are continuously adapted to the Austrian Federal Government’s official requirements. Please note that there may be changes at short notice!

Arrival & Check in/Check out:
  • On the day of arrival, your room will be available to you as usual from 3.00 pm.
  • The room release time on the day of departure remains unchanged at 11.00 a.m. - we kindly ask you to keep to this time in order to guarantee the cleaning and disinfection intervals for the following guests.
  • We ask you to clarify this with the reception beforehand in order to avoid any contact with guests.

  • Please park your car yourself in the nearby garage (free of charge),
  • we cannot offer a valet service at the moment.
  • Smile friendly instead of shaking hands 
Breakfast & Dinner:
  • Please wait at the entrance, you will be seated.
  • Please disinfect your hands before entering the buffet area and observe the required minimum distance of 1 meters.
  • Please understand that due to the minimum distance not all table requests can be considered.
Wellness:
  • Please note the maximum number of people (room by room registration) in the saunas and steam bath.
  • We recommend wearing FFP2 masks in all entrance areas and indoor rooms. No mask is necessary in all wet rooms.
Rooms:
  • Throughout the house, we have been working according to a strict hygiene and cleaning plan for years.
  • We have now modified this once again, including disinfecting all surfaces in the room as a final step.
  • Please use the toilet in your room as a priority.
  • Please air your room regularly.
General:
Our cleaning and disinfection plan has been coordinated based on the current hygiene guidelines of the Austrian Hoteliers Association.
  • FFP-2 masks are mandatory for all persons in the entire public area (except in parts of the wellness area and at the table in the restaurant).
  • Our employees wear mouth-nose protection. Plexiglas screens are fitted where necessary.
  • Keep at least 1 m distance from people who do not belong to your own household or with whom you do not share the room.
  • Please disinfect your hands regularly
  • Disinfection racks are distributed throughout the house in sensible places.
  • Cleaning intervals have been increased.
  • All cleaning supplies include disinfectant.
  • The same rules of conduct and hygiene apply behind the scenes and to our suppliers.
  • Please use FFP2 mask in the public areas outside the house (mountain railroads, hiking bus, etc.).

If you have any questions, please feel
free to contact our reception by
e-mail office@eggerstueberl.com or
phone: +43 (0) 5444/5360